CASE EV CARE

Our commitment to EV technology goes even deeper than meeting jobsite requirements or industry standards—we also care about offering lightning-fast equipment support. With our comprehensive CASE EV Care maintenance program, you get peace of mind knowing machines like the 580EV electric backhoe loader—and other CASE EV innovations—are supported by top-level technicians and maintenance support designed to help you tackle even the toughest jobs. Add to that the EV promise of clean, quiet operation and no on-site emissions while charging up your bank account and you get the ultimate CASE guarantee: workhorse machines with an always-ready-to-go service guarantee.
EV Care
EV Care

OUR EV-OLUTIONARY CARE PROGRAM

No unnecessary bells and whistles here—just services you need to care for your machine. The CASE EV Care maintenance program comes standard on all 580V electric backhoe loader orders, which includes an Advanced SiteWatch™ subscription that helps you manage your fleets more efficiently with fewer resources.

THE CASE EV CARE MAINTENANCE PROGRAM AT A GLANCE

  • 3-year/3,000-hr EV Care package, all scheduled maintenance
  • 3-year/3,000-hr battery and EV components warranty
  • 5-year Advanced SiteWatch subscription
CASE EV Care

MAINTENANCE SUPPORT

  • Multi-point Inspection
  • Battery Inspection
  • Battery State of Health*
  • Charge Report*
  • Inspect & adjust fluid levels
  • Travel to the machine**
  • Maintenance Reminders
  • CASE-trained Technicians
  • CASE Genuine Parts
  • Up to 7 service intervals covered

* to be available at a future date
** Dealer/technician travel covered up to 2-hrs from dealer

580EV

3-YEAR/3,000-HR BATTERY AND EV COMPONENTS WARRANTY

A SUPERCHARGED WARRANTY

The CASE EV Care maintenance program provides a comprehensive 3-year/3,000-hr battery and EV components warranty to help you finish tasks on time and on budget. That coverage extends to high-tech items like batteries, electric motors, inverters and thermal management systems, allowing you to focus on more important things—like lifting, loading, moving and boosting your bottom line.
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BUILT TOUGH. BACKED BY CASE.
  • With our warranty, CASE—not some third-party provider—supports your equipment directly.
  • Adding heavy equipment to your fleet should be a benefit, not a drawback. The CASE EV Care maintenance program helps businesses of all sizes by offering dedicated equipment support in a pinch.
  • Risk is a part of life—and we’re here to manage it. Minimize your risk when you invest in new technology knowing CASE will confidently address any issues with a 3-year/3,000-hr battery and EV components warranty. 
EV Care

3-YEAR/3,000-HR EV CARE PACKAGE, ALL SCHEDULED MAINTENANCE

PLANNED MAINTENANCE

Peak performance should never come at a cost. With factory-trained CASE technicians taking care of your scheduled service, you get more than workhorse machines. You get built-in maintenance at no additional cost that helps you save more throughout the life of your equipment.
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EXPLORE THE BENEFITS
THE BENEFITS OF PLANNED EV MAINTENANCE
  • Reduced ownership cost and increased uptime with regularly scheduled maintenance that keeps your machine in top operational order
  • Application and technical support for a variety of components
  • Maximized uptime in the form of a smooth, swift, smart and quiet machine
  • Next-level machine care performed by CASE certified technicians
  • Proactive maintenance to reduce unplanned on-the-job interruptions
  • Dealer-trained, on-site technician support to answer equipment, tech and fleet questions 
EV Care

5-YEAR ADVANCED SUBSCRIPTION

SIMPLIFY WITH SITEWATCH TELEMATICS

Simple and effective. That’s what telematics data should be—and it’s exactly what you get with an Advanced CASE SiteWatch™ telematics subscription. Break the boundaries of fleet management with real-time performance metrics, idle-time analytics, scheduled maintenance intervals and programmable security alerts sent to any computer, anytime, anywhere. You also get two-way off-site communication and remote diagnostics—data that’s easy to engage with and easy to understand, allowing you to make business-boosting decisions while keeping your machines in top shape day after day. 
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EV CARE FAQ

ANSWERS
What is EV Care and what does it consist of?
EV Care is our unique and comprehensive support package exclusively available for the new CASE 580EV electric backhoe loader. EV Care consists of a 5-year Advanced SiteWatch™ Subscription, a 3-year/3,000-hour battery and EV components factory warranty and 3-year/3,000-hour planned maintenance.
How can I benefit from CASE EV Care?
With CASE EV Care, you’ll receive the highest level of support in the industry—which means increased uptime, lower costs, lower risk, improved life cycle costs and a closer partnership with your CASE dealer.
Is there a price associated with EV Care?
No. EV Care comes standard on all new CASE 580EV electric backhoe loaders.
Can a customer buy EV Care for other CASE EV models?
Not yet. EV Care will be included with other CASE EV models soon.
Which CASE machines get CASE EV Care?
CASE EV Care comes standard on new CASE 580EV electric backhoe loaders and will be extended to other EV models soon.
Can I extend EV Care coverage for my new CASE heavy machines?
No, but you can extend any of the three components of coverage in these three ways: 1. By purchasing additional machine protection coverage, 2. Purchasing an additional planned maintenance contract for up to 10,000 hours, and 3. Purchasing extended SiteWatch™ telematics subscriptions.
Are there additional aftermarket support programs that complement EV Care?
Yes. Additional aftermarket support programs include CASE Fluid Analysis, Reman remanufactured replacement components, SmartFit™ ground engaging tools, Gold Value heritage parts and others.
Is CASE EV Care transferable?
Yes. Servicing dealers will update your unit in CNH E-Warranty or ESS within 30 days of any change in ownership.
How do I know what maintenance is covered by EV Care planned maintenance?
CASE EV Care Planned Maintenance covers all primary maintenance intervals on applicable equipment. Your dedicated CASE dealer can provide you with full details of which service intervals and items are covered. Your CASE dealer can also further discuss the value of your planned support. Additionally, all maintenance is completed with factory trained technicians using genuine and engineering-approved CASE fluids and components, ensuring your equipment will continue to operate at peak performance levels for the life of the machine.
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FIND A DEALER

CASE dealers provide world-class equipment and aftermarket support, industry-leading warranties and flexible financing.
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