Trusted Over Time: Why PCP Sticks with CASE

9th May, 2025
Trusted Over Time: Why PCP Sticks with CASE

In a dynamic industry where performance, reliability, and trust matter more than ever, one long-standing customer is proving that loyalty to quality never goes out of style—and that machinery can drive more than just productivity.

PCP Solutions, a heavy civil and infrastructure business with decades of hands-on experience continues to turn to CASE Construction Equipment for its fleet needs. With the arrival of Engage Ag as a new CASE dealer, the partnership has deepened – built on a shared commitment to reliability, service and long-term support.

Engage Ag co-director Michael Cook said PCP Solutions have been long-time advocates for CASE, and Engage Ag are proud to support that ongoing commitment.

“They know what they need from their equipment, and CASE continues to meet that standard,” he said.

A Trusted Partnership, Now Stronger Than Ever
PCP Solutions has built a reputation for delivering on major projects with a well-oiled fleet of CASE machines in the Toowoomba area. From skid steers to excavators, they’ve come to rely on the CASE brand not just for performance, but for consistency across the board.

PCP Solutions director Steven Stower said they have more than 40 CASE machines, ranging from skid steers through to excavators.

“What we’ve found, especially with the excavators, is we’re not putting a spanner on these machines throughout their life. That means less downtime and more productivity,” Steven said.

Engage Ag officially took on the CASE dealership role in their region last year. From the outset, the team at PCP recognised they have partnered with a dealer that understood their operational needs and business values.

PCP Solutions Director Karl Stower said Engage Ag understands their business.

“When we purchase equipment, we need it in a timely manner. The pre-deliveries are done, and when they say a date, it’s a date. That reliability is critical to us,” Karl said.

CASE: A Brand That Delivers
With strong lifting capacity, intuitive controls, and minimal maintenance requirements, CASE equipment plays a critical role in helping PCP Solutions deliver consistent results across a wide range of projects. The reliability of the fleet allows the team to stay focused on productivity, confident that their machines will perform when it matters most.

PCP Solutions Director David Powell said CASE equipment plays an important role in how the business presents itself to clients.

“When we’re bidding on work, people ask what equipment will be on the project, CASE is always at the forefront of that conversation,” he said.

“It’s just a great all-round product, the plumbing applications, the backup support—it all just works.”

The Blue CTL: Machines That Make a Difference
In an initiative to support mental health in the construction industry, PCP Solutions have partnered with Engage Ag to wrap a CASE TV450B compact track loader (CTL) in blue, showcasing their commitment to Beyond Blue—Australia’s leading mental health support organisation.

Beyond Blue provides support to Australians dealing with anxiety, depression, and suicide prevention. With mental health a growing concern across the construction sector, the initiative hit close to home for both organisations.

For every hour the machine operates, both Engage Ag and PCP Solutions will each donate $5 to Beyond Blue, contributing a combined $10 per hour to the cause. This initiative not only raises funds but also brings visibility to a critical issue in the industry.

“We committed to donating $5 to Beyond Blue for every hour the machine works. Engage Ag turned around and said, ‘We’ll match it.’ So here we are—dollar for dollar,” said David.

“Mental health in our industry is one of the main concerns we face,” said Karl.

“Having a machine like this—bright blue, wrapped with purpose—it’s a conversation starter. It gets men and women on site talking about what they’re going through.”

The blue CTL serves as both a functional asset and a visual reminder of the industry’s responsibility to support wellbeing. The collaboration underscores both companies’ shared values of community support and proactive mental health advocacy.

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