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Cadillac Heavy Equipment Services Excels at Excavation on "The Rock"

  • Newfoundland, Canada

New excavator combines the muscle to break through rugged shale with a deft touch for precision and fine grading.

By Andrew Dargatz, brand marketing manager, CASE Construction Equipment

Living on an island province nicknamed “The Rock” doesn’t conjure up images of easy digging. It also drives heavy earthmoving contractors to consider larger equipment to tackle work that may be accomplished by smaller machines in simpler environments.

“As soon as you get on the other side of the OM (organic matter), you’re going to find rock or cliff in some areas,” says Andrew Duffett, owner, Cadillac Heavy Equipment Services. “Where someone might be using a 200-size machine in Alberta or somewhere in the prairies, we need a 350 just to be able to get down through the rock.”

Cadillac Heavy Equipment Services of Mount Pearl, Newfoundland, Canada started as a snow clearing business, then expanded to residential, commercial and industrial land development. The company takes a proactive approach to equipment purchases and life cycle management due to the relatively short operating season, the harsh conditions (both geological and meteorological), and regular advances in equipment technology that help them chip away at the bottom line.

“We’ve tried to put ourselves on a bit of a program to, every three or four years, update our fleet [to] try and put guys and girls in newer machines,” says Duffett. “It keeps the maintenance low, keeps morale high, and the newer machinery is just getting faster and better every year. [Our last excavator] was only three or four years old, but [this new one is] still leaps and bounds over that. If we can get more production, it’s worthwhile to always update the fleet.”

The company updated its flagship excavator this year to a CASE CX350D excavator (268 horsepower/82,483 pounds) from Madsen Construction Equipment and CASE Construction Equipment. The CASE CX350D represents the latest in hydraulic excavator technology that leverages the hydraulic power and performance CASE excavators are known for, with new levels of speed, responsiveness and fuel efficiency that drive productivity and efficiency.

Power Matched with Precision

The excavator was highlighted on a recent project just outside of St. Johns where the company was charged with expanding a subdivision for further development by clearing land and excavating for a new section of road to replace the existing cul-de-sac. Operator Dion Reid describes how the new excavator fits the job. “The topsoil is pretty boggy and pretty wet, but underneath this here you get into shale rock – very compact, hard soils. The machine has no problem digging through it. We have had other machines in the past that just didn't have the power to get through it. Pretty much the same weight class as this one, but with new technology, this one has no problem.”

Reid is a skilled operator who worked on megaprojects throughout Canada before coming home to Newfoundland. Despite the challenging conditions of the soil underfoot, Reid is able to achieve much of the site’s work in a single machine – the CX350D. The excavator features smooth and responsive controls that allow him to be very precise in his movements – so much so that he often doesn’t need another machine to come in to do the fine work.

“We're just grubbing it off for now,” Reid says. “Then we’re going to get down to the good ground and sub-grade it to get ready for road gravels. We’ll excavate our ditches and we're done. This [excavator] will do all the work -- right down to spreading the class B to maybe even spreading the class A. It’s a very nice machine when it comes down to fine grading. I like the fine controls, especially since we do a lot of water and sewer jobs – placing pipes and manholes. If you've got an inch [tolerance], she can do that. It's amazing.”

This combination of speed and precision is made possible in large part by the CASE Intelligent Hydraulic System (CIHS): four integrated control systems that work together to make the best use of the machine’s hydraulic power and momentum. It actively manages hydraulic power throughout lift/dump and dig/curl movements to maximize speed and efficiency. It also reduces fuel consumption by minimizing unnecessary flow.

“When you want it to move, it’s there,” says Reid. “The boom and the bucket really work well together. Everything is in sync, whether it comes to moving the bucket, the stick, or the swing. Everything is just smooth and fast.”

Duffett also noticed the added speed of the machine, made possible by a new electronically controlled pump, larger control valve and multiple new sensors.

“It’s a lot faster than the last machine we had,” he says. “It’s all about the bottom line. We’re all doing this to try and find those extra couple percent on the bottom line. Speed, no matter how you cut it, and precision [improves] that bottom line. As we’re talking about new machinery, and we’re talking about breakdowns, that’s why we rejuvenate the fleet. The less breakdowns you have, the better service you have, that all [improves] the bottom line. Newer faster machines, more precise machines, that’s what it’s all about.”

Cab Improvements Focus on Controls and the Operator

The CASE CX350D features best-in-class cab space and a pressurized, iso-mounted cab that lowers noise and vibration levels. It also features a fully adjustable operator station anchored by a standard heated air-ride seat and joystick controls that can be positioned to fit the preferences of operators of all shapes and sizes.

“[It’s] got everything you need,” says Reid. “Every adjustment, lumbar, heated seat, all the movements for the joysticks moving up and down, the arm rest – what more do you want? You don’t even want to go home sometimes – [it’s] better than the La-Z-Boy at home.”

Support Brings it Home

The CX350D comes with CASE ProCare, which includes a three-year Advanced CASE SiteWatch™ telematics subscription, a three-year/3,000-hour full-machine factory warranty, and a three-year/3,000-hour planned maintenance contract.

The factory warranty and the planned maintenance contract allow Cadillac to own and operate the excavator knowing that the carrying costs for it over its first three years of service life will be fixed (as it relates to parts and service). More importantly, the company knows that it has a dealer ready to stand behind the machine with Steve Tucker and the team at Madsen Construction Equipment.

“CASE has been great to us,” says Duffett. “That’s all we buy. We go from probably 15 to 20 units of CASE equipment at all times. It’s because of that service. The equipment is good, [but] a piece of equipment is only as good as the service that you got coming behind it. For us, it’s a win-win on all sides.”

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