SERVICE

WARRANTY

WARRANTY AND LIMITATION OF LIABILITY AGREEMENT
Warranty
CASE warranty

THE CASE WARRANTY

The CASE Warranty is a limited warranty that is provided to the initial retail purchaser in return for consideration paid as part of the purchase price of the product. The selling dealer is expected to review the warranty coverage with the initial retail purchaser and obtain his/her signature on this document.
CASE warranty

THE NEW LIMITED WARRANTY

The warranty described here is from CNH Industrial America LLC and in Canada, CNH Industrial Canada Ltd., both of which are referred to in this agreement as “CASE” for the CASE Construction Brand. This warranty is for CASE products sold and registered in the United States or Canada and normally operated in the United States or Canada. This warranty does NOT apply to any product normally operated outside of the United States and/or Canada, or to any unit purchased outside of the United States or Canada and imported in for any reason other than a customer relocation/personal move.
CASE warranty

WARRANTY PERIOD

For the products listed below, the Warranty Period for all coverage begins at the time that any person, dealer or agent first places the unit into service. At the latest, a unit is considered to be placed into service when purchased or delivered to an initial retail purchaser. Certain demonstration, rental, lease, and other used units may be eligible for a portion of a new unit warranty. The availability of the remaining portion of a new unit warranty does not mean that a unit is new or unused. The Warranty Period ends when either the month or machine hour limit is reached, whichever limit occurs first.

HEAVY CASE EQUIPMENT

BASE WARRANTY
EXTENDED WARRANTY
NOTES

COMPACTION EQUIPMENT - SINGLE OR DOUBLE DRUM

Compaction Equipment - Single or Double Drum
12 Months / Unlimited Hrs
N/A
Notes¹
Cummins / Deutz / Yanmar / Kubota Engines (Warranty through engine manufacturer)
N/A
24 Months / 2,000 Hrs
N/A

WHEEL LOADERS

MOTOR GRADERS

EXCAVATORS

CRAWLER DOZERS

LIGHT CASE EQUIPMENT

BASE WARRANTY
EXTENDED WARRANTY
NOTES

SKID STEER LOADERS / COMPACT TRACK LOADERS / COMPACT DOZERS LOADER / MINI TRACK LOADER

Skid Steer Loaders / Compact Track Loaders / Compact Dozer Loader /Mini Track Loader
12 Months / Unlimited Hrs
24 Months / 2,000 Hrs
Notes⁵⁻⁶
CASE Engines (Warranty through CASE)
N/A
24 Months / 2,000 Hrs
N/A

LOADER BACKHOES

ELECTRIC BACKHOE

TRACTOR LOADERS / FORKLIFTS

MINI EXCAVATORS - CX-C, CX-D SERIES

MIDI EXCAVATORS – CX-C, CX-E SERIES

COMPACT WHEEL LOADERS

SMALL ARTICULATED LOADERS

1. Engine coverage is provided directly by the engine manufacturer
2. Units equipped with factory standard telematics are authorized for Case ProCare extended coverage for an additional 24 months / 3000 total machine hours, whichever comes first
3. Engine warranty coverage is provided through CASE
4. Warranty does not cover any configuration excavator equipped with feller buncher/accumulator attachments
5. Engine/EV Batteries warranty coverage is provided through CASE
6. Second year machine warranty coverage after base warranty expires
7. Torque converter, transmission, drive shafts, & drive axles are covered for 24 months / 2000 hours
8. Warranty does not cover any configuration excavator equipped with feller buncher/accumulator attachments

Please see your CASE dealer for limitations, exclusions, and confirmation of policies in effect. The CASE Warranty remains in effect during the Warranty Period if the owner performs the required maintenance at the recommended intervals outlined in the product’s operator’s manual and the unit is operated within its rated capacity. Genuine CASE service parts or CASE approved service parts that meet CASE specifications must be used for maintenance and repairs.

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